How Big Data can be beneficial for Spas and Wellness Businesses
The sector of Spas and of wellness in general has been thriving in the last few years. Especially since the Covid pandemic started, people want more and more to use services offered by local wellness businesses. Therefore, it is crucially important for these businesses to take good care of their online presence and to increase their visibility through the use of big data. What is Big Data? Big Data could be described as all the information that can be collected and analysed with the use of analytical tools to produce insights on customer behaviours and patterns. This knowledge can then be used by businesses to make decisions on their marketing or sales strategies. A business can also use this data to effectively improve customer experience; for example, understanding which parts of a website need to be modified in order to satisfy customers. How can Big Data be useful for a business? First of all, big data can be used by companies to personalise their mar...